Privacy Policy

Privacy Policy for Playroom

This privacy policy outlines the basis on which we will handle any personal data, including, but not limited to, payment data and other information we collect from you or from other sources, or that you provide to us, referred to as "data," for your access and use of the Playroom.sa website or the Playroom mobile application, collectively referred to as "the site" and "services." We recognize the importance of this data, and we are committed to protecting and respecting your privacy.

Please read the following carefully to understand our practices regarding data.

By using our services, you agree to the handling of data in accordance with this privacy policy.

References to the first person in this privacy policy refer to Silverback Store, and references to "you" or "the user" refer to you as an individual or a legal entity, as applicable.

What Data Might We Collect From You?

We may collect and process the following data:

Data you provide by filling out forms on the site, including data provided when registering to use the site or other subscription registrations.
If you download or use our mobile application, we may access details related to your location and mobile device, including your device's unique identifier.
Transaction details you make through our site and details of our processing and delivery of the products you ordered.
Details about your computer or mobile device.
Your email address provided to us by third parties who confirmed they have your consent to share your email address.
Images of the products you ordered from the store, whether before or after receiving them, which we may use on social media or in various advertising channels.
Any other data we deem necessary to enhance your experience on the site.

How Do We Use Your Data?

We may use the data in the following cases:

To provide you with information, promotional offers, or products or services that you request from us or that we believe you may be interested in, where you have consented to be contacted for such purposes.
To provide you with approved services.
To improve our services and offer better and more personalized services.
To ensure that our site content is presented in the most effective way for you and for your device used to access our site.
To notify you of changes made to our site.
For any other reason we deem necessary to enhance your browsing experience on the site.

To Whom Can We Disclose Your Data?

Customer data is a very important part of our business. Therefore, we do not share data except as mentioned and with companies that follow practices that have advantages for protecting third parties. To provide our services, we may collaborate with other affiliated companies or third-party service providers such as delivery companies, and you acknowledge the importance of these companies having access to relevant data to perform their tasks.

Protecting Our Site and Other Sites: We disclose customer accounts and other personal data when we believe that this disclosure is appropriate to comply with laws and investigations that enforce the law and to protect the rights, property, or safety of our users or others. This includes sharing data with other companies and organizations for several reasons, including protection against fraud and reducing credit risk.

Please note that our site may contain links to and from the websites of our partner networks, advertisers, and affiliates, and when you follow a link to any of these sites, please be aware that these sites have their own privacy policies, and we do not accept any responsibility or liability for those policies.

How Do We Store Your Data?

The data we collect from you may be transferred or stored in a location inside or outside the Kingdom of Saudi Arabia. It may also be processed by staff operating inside and/or outside the Kingdom of Saudi Arabia. However, this staff operates on our behalf or on behalf of our suppliers. This staff, among other tasks, is involved in fulfilling your request, processing payment details, and providing support services.

We will store data as long as necessary according to this privacy policy or if required to comply with any law.

What Security Measures Do We Implement?

We take necessary technical, commercial, and administrative steps to ensure that data is handled securely and in accordance with this privacy policy, and only employees, service providers, and agents who need to know the data will have access to it to perform their work.

It is important for you to ensure the protection of your password, as sending data over the internet is not completely secure. While we will do our best to protect the data, we cannot guarantee the security of the data transmitted to our site, and you bear all risks associated with sending any data.

How Can You Access and Modify Your Data?

You can access a wide range of data related to your account and transactions with the site for the purpose of viewing and updating it in some cases.

Examples of data you can easily access on the site include:

Updated information regarding your most recent purchases.
Personal identification data (including name, email, password, correspondence, and advertising preferences).
Payment settings (including credit card information).
Email notification settings.

We may retain a copy of the data for compliance purposes, especially when you update your information, as we keep a copy of the previous data for our records.

What If We Change Our Privacy Policy?

You should check the privacy policy regularly. Your continued use of the site after any changes constitutes your acceptance of this privacy policy as amended.

Acknowledgment:

When you submit data to us or our agents or use the site, you agree to our retention of this data (email, mobile number, delivery location, etc.) and to share and use it in necessary procedures as outlined in this privacy policy.

By this, I agree to all that is mentioned.

How Can You Contact Us?

If you have any inquiries regarding your data on the site, please contact us at [email protected] and provide us with a detailed description of your inquiries, and we will respond as soon as possible.